by Amanda Baines | Jan 30, 2024 | Leadership
Imagine this situation. Fred is in your sales team and at the end of every month Fred misses his sales target because his customers never pay their invoices on time. It’s the end of the month and once again Fred is in your office looking very sorry for...
by Kate Mercer | Jul 4, 2023 | Leadership, Organisation Culture
Did you work it out? Because that’s exactly the sort of puzzle that distinguishes a human from AI. In the Turing Test, an AI computer and a human are asked questions to determine which is human. If the computer is indistinguishable from the human, it passes the Turing...
by Amanda Baines | Nov 7, 2016 | Leadership
Why aren’t you coaching your people? Here are seven top tips on how to do it well and get the best out of your staff. A solid coaching relationship has 3 key elements:- Autonomy Shared responsibility Building new skills Do you shy away from coaching because...
by Amanda Baines | Jun 30, 2016 | Leadership
What are you at work – a coach, a counsellor or a mentor? This article takes a brief look at these three very different roles and explains why it’s critical that you understand what you’re doing. The words coaching, mentoring and counselling are used very freely...
by Amanda Baines | Dec 12, 2015 | Organisation Culture
A recent client we worked with is a premium property brand that helps their clients buy, sell, let and rent all over the world. The directors had identified that there were some Heads of Office who, although effective in producing results, tended to do this by their...
