by Kate Mercer | Feb 24, 2025 | Leadership
“They don’t treat me like one of the gang anymore.” “I had a friendly chat with Joe over lunch, but nothing’s changed—why?” “I’ve treated them like family, and this is the thanks I get.” “People take advantage of my kindness—it’s so frustrating.” Sound familiar? If...
by Kate Mercer | Feb 3, 2025 | Leadership
“I’m an engineer, accountant, software expert – I didn’t sign up for this people stuff.” “Why can’t I just get on with my job without interruptions?” “Management feels so touchy-feely – you’re either good at it, or you’re not.” Do...
by Kate Mercer | Feb 3, 2025 | Leadership
In the middle, between ‘start-up’ and ‘corporation’, there is another type of business – the second generation ‘scale-up’ organisations. In the UK, these ‘Small to Medium-sized Enterprises’ form more than 99% of all businesses and employ over 12 million people. Your...
by Kate Mercer | Jan 11, 2025 | Leadership
Leading a team isn’t always plain sailing. You might catch yourself thinking: “Why don’t they just get on with it?” “I’ve got enough on my plate – why do I have to keep checking up on them?” “Managing them feels like babysitting. When will they take...
by Kate Mercer | Jan 9, 2025 | Leadership
We all know our technical skills – the ones we spent years studying, training for, and refining. These are the qualifications on your CV, the tools of your trade. And then there are social skills – the way you connect, listen, and navigate relationships....
