by Kate Mercer | Aug 31, 2025 | Leadership
You think you’re open-minded in business. Everyone does. It’s like asking someone if they’re a good driver – of course they are. The problem? Mindsets are invisible to their owners while being glaringly obvious to everyone else. Right now, you...
by Kate Mercer | Aug 31, 2025 | Leadership
You’ve invested time and effort in defining your company values. Perhaps you’ve committed to “trust and respect” or “recognising and rewarding creativity and initiative.” Your team knows these values. They’ve heard the...
by Kate Mercer | Jul 27, 2025 | Leadership
In business, we spend a lot of time talking about strategy, goals, and performance. But there’s something that’s quietly just as critical to long-term success: integrity. It’s easy to assume we’ve got integrity covered. Most SME founders I work with care deeply about...
by Kate Mercer | Jun 15, 2025 | Leadership
One of the questions I hear most from founders and business owners is, “How do I motivate people?” It’s an understandable question. You care about your team, and you want them to feel engaged and energised. But dig a little deeper, and this question usually turns out...
by Kate Mercer | May 7, 2025 | Leadership
Who leads in a founder-owned business? The answer, more often than not, is simple: the founder. “So what’s wrong with that?” you might ask. Well – nothing, to begin with. But over time, it becomes one of the biggest hidden risks in growing businesses: leadership...