by Kate Mercer | Jul 27, 2025 | Leadership
In business, we spend a lot of time talking about strategy, goals, and performance. But there’s something that’s quietly just as critical to long-term success: integrity. It’s easy to assume we’ve got integrity covered. Most SME founders I work with care deeply about...
by Kate Mercer | Jun 15, 2025 | Leadership
One of the questions I hear most from founders and business owners is, “How do I motivate people?” It’s an understandable question. You care about your team, and you want them to feel engaged and energised. But dig a little deeper, and this question usually turns out...
by Kate Mercer | May 7, 2025 | Leadership
Who leads in a founder-owned business? The answer, more often than not, is simple: the founder. “So what’s wrong with that?” you might ask. Well – nothing, to begin with. But over time, it becomes one of the biggest hidden risks in growing businesses: leadership...
by Kate Mercer | Mar 9, 2025 | Leadership
Do you even really have 121s? You probably have regular work-in-progress check-ins with your team. But do you hold real 121s – dedicated time to focus on individuals’ growth, challenges, and performance? If not, you’re missing a crucial leadership tool. Stop...
by Kate Mercer | Feb 24, 2025 | Leadership
“They don’t treat me like one of the gang anymore.” “I had a friendly chat with Joe over lunch, but nothing’s changed—why?” “I’ve treated them like family, and this is the thanks I get.” “People take advantage of my kindness—it’s so frustrating.” Sound familiar? If...
