by Kate Mercer | Jan 9, 2025 | Leadership
We all know our technical skills – the ones we spent years studying, training for, and refining. These are the qualifications on your CV, the tools of your trade. And then there are social skills – the way you connect, listen, and navigate relationships....
by Kate Mercer | Jan 9, 2025 | Leadership
Specialists – engineers, doctors, teachers, architects etc – often find themselves promoted not just for their technical skill but because they’ve become indispensable voices in their field. But what happens when climbing the ladder shifts the job away...
by Kate Mercer | Jan 9, 2025 | Leadership, Organisation Culture
Ever feel like your job is just putting out fires? “They all want pay rises, but we’re not making enough money.” “Nobody documents anything—we’re flying blind.” “I only hear about problems when they’ve become emergencies.”...
by Amanda Baines | Apr 25, 2023 | Leadership, Organisation Culture
The recent resignation of Dominic Raab has focused attention on what constitutes workplace bullying. Examples of bullying behaviour usually include undermining someone, spreading lies, and unfair treatment. But it’s a grey area. Part of the problem is there’s no...
by Kate Mercer | Oct 22, 2022 | Leadership
Have you ever been ‘ghosted’? That potential customer who seemed so interested in doing business with you, then never came back? The job interviewer who seemed so keen, then went silent and stopped returning your emails and calls? The enthusiastic young applicant for...
