by Kate Mercer | Apr 5, 2015 | Organisation Culture
In Friday’s post, we explored the first ’switch point’ in the life of your business. Let’s take a look at the second… At the second switch point, at around the £5-10m+ turnover and 40+ employee mark, your business moves out of the consolidation...
by Kate Mercer | Apr 3, 2015 | Organisation Culture
There are times in the life of your business when it changes direction. It can be easy to miss the moment and find yourself looking back later thinking, “what happened?” It’s almost as if you were driving the train, when suddenly it hit the points...
by Kate Mercer | Mar 30, 2015 | Leadership
Are any of these situations familiar to you? An associate you ask to do a task for one of your clients (as you lack the necessary expertise yourself), speaks to the client direct, and next thing you know, they’ve taken a brief from the client to do some more work for...
by Kate Mercer | Mar 27, 2015 | Organisation Culture
In conversations with business contacts over the years about leadership courses, I have found myself reflecting that there are really only two kinds of leadership or management model – and the two kinds have very different purposes and effects. The first kind of...
by Kate Mercer | Mar 23, 2015 | Organisation Culture, Team Development
How often do you hear: “that’s just” or (more likely!) “that’s not the way we do things round here”? Here’s a question for you: how did you come up with the ‘way you do things round here’ – your business...