by Kate Mercer | Mar 30, 2015 | Leadership
Are any of these situations familiar to you? An associate you ask to do a task for one of your clients (as you lack the necessary expertise yourself), speaks to the client direct, and next thing you know, they’ve taken a brief from the client to do some more work for...
by Kate Mercer | Mar 27, 2015 | Organisation Culture
In conversations with business contacts over the years about leadership courses, I have found myself reflecting that there are really only two kinds of leadership or management model – and the two kinds have very different purposes and effects. The first kind of...
by Kate Mercer | Mar 23, 2015 | Organisation Culture, Team Development
How often do you hear: “that’s just” or (more likely!) “that’s not the way we do things round here”? Here’s a question for you: how did you come up with the ‘way you do things round here’ – your business...
by Amanda Baines | Mar 13, 2015 | Organisation Culture
Small businesses that survive from generation to generation are few and far between, but all business owners can learn from what they do well. To survive recession, adapt to changing trends and new technology, and to maintain your place in your market, takes certain...
by Kate Mercer | Mar 6, 2015 | Organisation Culture
How much time is wasted around your office coffee machine by people talking about your culture and its impact on performance? Some typical comments might be: ‘We’re not delivering the results we should’ ‘There’s no leadership around...
