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Getting results: how do you measure the ‘unmeasurable’?

Getting results: how do you measure the ‘unmeasurable’?

by Kate Mercer | Jun 29, 2015 | Leadership, Organisation Culture

Have you noticed that some of the great stuff you want to achieve in business is not easily measured? It’s easy to measure quantities: of money, production, sales calls, numbers of time the phone rings before it’s answered, and because it’s easier, businesses tend to...
How to improve your leadership communication

How to improve your leadership communication

by Amanda Baines | Jun 20, 2015 | Leadership, Organisation Culture

Communication skills are critical to being an effective leader, but they are seldom the reason people are promoted to leadership positions. Even the most personable and engaging leaders can benefit from knowing more about how to strategically use communications to...
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