by Kate Mercer | Aug 31, 2025 | Leadership
You think you’re open-minded in business. Everyone does. It’s like asking someone if they’re a good driver – of course they are. The problem? Mindsets are invisible to their owners while being glaringly obvious to everyone else. Right now, you...
by Kate Mercer | Jul 27, 2025 | Leadership
In business, we spend a lot of time talking about strategy, goals, and performance. But there’s something that’s quietly just as critical to long-term success: integrity. It’s easy to assume we’ve got integrity covered. Most SME founders I work with care deeply about...
by Kate Mercer | May 21, 2025 | Organisation Culture
When founders talk about culture change, they often start with good intentions. They want to build something more grown-up, more values-led, less reactive. More like the business they thought they were building in the first place. So they look for a structured...
by Kate Mercer | May 21, 2025 | Leadership
Who are you, really? This morning, if you slept well, just a few seconds before waking up, still within your dreams, you had no idea of who you were and who you were going to be today. For some moments just before and just after waking up, you had some blessed time of...
by Kate Mercer | Jan 9, 2025 | Organisation Culture
One of the biggest surprises for employees (and sometimes even managers) in a scaling organisation is how promotions actually work—or rather, how they should work. Too often, people fall into one of two flawed assumptions: “They’re an amazing...