by Kate Mercer | Jul 27, 2025 | Leadership
In business, we spend a lot of time talking about strategy, goals, and performance. But there’s something that’s quietly just as critical to long-term success: integrity. It’s easy to assume we’ve got integrity covered. Most SME founders I work with care deeply about...
by Kate Mercer | May 21, 2025 | Organisation Culture
When founders talk about culture change, they often start with good intentions. They want to build something more grown-up, more values-led, less reactive. More like the business they thought they were building in the first place. So they look for a structured...
by Kate Mercer | May 21, 2025 | Leadership
Who are you, really? This morning, if you slept well, just a few seconds before waking up, still within your dreams, you had no idea of who you were and who you were going to be today. For some moments just before and just after waking up, you had some blessed time of...
by Kate Mercer | Jan 9, 2025 | Organisation Culture
One of the biggest surprises for employees (and sometimes even managers) in a scaling organisation is how promotions actually work—or rather, how they should work. Too often, people fall into one of two flawed assumptions: “They’re an amazing...
by Kate Mercer | Apr 5, 2018 | Organisation Culture, Team Development
Take a look at job descriptions in almost any organisation. You’ll find they’re broad statements of areas of responsibility or lists of activities. Job descriptions like this are concerned with activity rather than output, and fuel the culture of ‘hard work’ and long...
