by Kate Mercer | Mar 30, 2015 | Leadership
Are any of these situations familiar to you? An associate you ask to do a task for one of your clients (as you lack the necessary expertise yourself), speaks to the client direct, and next thing you know, they’ve taken a brief from the client to do some more work for...
by Kate Mercer | Mar 1, 2015 | Organisation Culture, Team Development
How familiar are these situations? Your organisation adopts a new strategy. While paying lip-service to the change, key staff still resist the new direction, complaining and hoping that things will go back to the way they were. A team regards itself as a group of...