by Kate Mercer | Sep 9, 2015 | Leadership
“Reality is merely an illusion, albeit a very persistent one.” – Albert Einstein Take a minute to scan your surroundings. Look around you. Pick out an object or person, maybe something or someone you hadn’t noticed before, and focus your attention on it. If you really...
by Kate Mercer | Sep 7, 2015 | Leadership
Would you like to be able to raise your prices? Meet your targets consistently? Attract more customers? Communicate about your products and services with more impact? Lead an inspired and inspiring team of staff? Have more fulfilment, satisfaction, fun and success at...
by Kate Mercer | Aug 28, 2015 | Leadership
For the last 20 years or more, I’ve operated within what I thought were the more or less universal ‘rules of engagement’ of professional service provision. But increasingly, it seems as though other people don’t know these rules, or are actually operating by a...
by Kate Mercer | Aug 26, 2015 | Leadership
Following on from our examination on Monday’s post of mindsets and their impact on people’s ability to learn new skills, the usual perception is that people either ‘have the right mindset’ or they don’t, so if they aren’t already effective in...
by Kate Mercer | Aug 24, 2015 | Leadership
Have you ever wondered how someone you manage, or you yourself, can be remarkably effective in one situation, and completely at sea in another, similar one? With one person, you are consistently persuasive, inspiring and eloquent, while with another you struggle to...
