by Kate Mercer | Aug 28, 2015 | Leadership
For the last 20 years or more, I’ve operated within what I thought were the more or less universal ‘rules of engagement’ of professional service provision. But increasingly, it seems as though other people don’t know these rules, or are actually operating by a...
by Kate Mercer | Aug 26, 2015 | Leadership
Following on from our examination on Monday’s post of mindsets and their impact on people’s ability to learn new skills, the usual perception is that people either ‘have the right mindset’ or they don’t, so if they aren’t already effective in...
by Kate Mercer | Aug 24, 2015 | Leadership
Have you ever wondered how someone you manage, or you yourself, can be remarkably effective in one situation, and completely at sea in another, similar one? With one person, you are consistently persuasive, inspiring and eloquent, while with another you struggle to...
by Amanda Baines | Aug 23, 2015 | Leadership
We’ve discussed before about creating disciplines for becoming ever more authentic and completely yourself. Why then would you ever make a mistake again? Because we all fall short of ideal behaviour, and forget to choose to be great and behave well on a daily...
by Kate Mercer | Aug 17, 2015 | Leadership
Don’t you just love the comfort zone? Most of us do. We look for, strive for and have created products and entire industries to help find and maintain high levels of comfort. You’ll find this desire for the comfort zone in all areas of life – physically, mentally,...
