by Kate Mercer | Feb 27, 2017 | Leadership, Organisation Culture
Evidence supporting the economic benefits for organisations with happy employees is overwhelming. So how to do you start to create a happy, healthy working culture? Here are some handy pointers. Many people we meet work in not-very-happy organisations whose leaders...
by Kate Mercer | Jan 17, 2017 | Team Development
As a leader, it’s your job to spot what’s going right. To do that, you must habitually make it your business to find out. We give you five good reasons why positive feedback is so important. So what should you do if something has gone right? You should start by...
by Kate Mercer | Jul 14, 2016 | Organisation Culture, Team Development
We explain why most ‘team-building’ activities are, at best, a waste of time and, at worst, damaging for your team’s morale. Do you get that sinking feeling when someone (your MD? HR? A keen colleague?) suggests you ‘do some team-building’? Do you have ghastly...
by Kate Mercer | Aug 31, 2015 | Organisation Culture
You hear a lot about change management, and how to deal with it effectively. But what about the period between the old and the new – the neutral zone? It can be a difficult time, and it can go on for some while. The hatchet has fallen: people know what the new...
by Kate Mercer | Aug 9, 2015 | Leadership
Here’s a guest blog post from my good friend, John Gloster-Smith, on the topic of giving positive feedback: What does it take to praise or appreciate people? Sometimes quite a lot, it seems. Apparently 7 out of 10 UK workers feel that their employers take their...
