by Kate Mercer | Mar 19, 2025 | Organisation Culture
I first learned about these “operating states of an organisation” years ago. I’ve recently been reminded of them as I am in a stage of reformulating my own business. These principles are among the most effective frameworks I’ve encountered for...
by Kate Mercer | Jan 13, 2025 | Leadership, Organisation Culture
When it comes to understanding your organisation, how deep does your knowledge go? Not just the finances, production or structure, but the people: their mindsets, culture, and attitudes? These intangible factors can see your business thrive or bog it down in politics,...
by Kate Mercer | Jan 13, 2025 | Organisation Culture
Nine times out of ten, it’s not the market, resources, or competition – it’s the stories you’re telling yourself. Limiting beliefs are silent saboteurs: they shape your organisation’s culture, decisions, and outcomes in ways you might not even realise. Great...
by Kate Mercer | Jan 11, 2025 | Organisation Culture
Let’s face it – managing people can feel like herding cats, especially when everyone seems to have a different idea of what “accountability” actually means. Maybe you’ve worked hard on your own leadership skills (see Can we count on you?) but find yourself...
by Kate Mercer | Jan 9, 2025 | Organisation Culture
One of the biggest surprises for employees (and sometimes even managers) in a scaling organisation is how promotions actually work—or rather, how they should work. Too often, people fall into one of two flawed assumptions: “They’re an amazing...
