by Kate Mercer | Sep 14, 2025 | Organisation Culture
Have you ever sat in a meeting where everyone nods along, agrees what should be done – and then nothing actually happens? You’re not alone. Many businesses are full of ‘decisions’ that never turn into action. The uncomfortable truth is that decisions are...
by Kate Mercer | Jan 13, 2025 | Leadership, Organisation Culture
When it comes to understanding your organisation, how deep does your knowledge go? Not just the finances, production or structure, but the people: their mindsets, culture, and attitudes? These intangible factors can see your business thrive or bog it down in politics,...
by Kate Mercer | Jan 13, 2025 | Organisation Culture
Nine times out of ten, it’s not the market, resources, or competition – it’s the stories you’re telling yourself. Limiting beliefs are silent saboteurs: they shape your organisation’s culture, decisions, and outcomes in ways you might not even realise. Great...
by Kate Mercer | Jan 11, 2025 | Organisation Culture
Let’s face it – managing people can feel like herding cats, especially when everyone seems to have a different idea of what “accountability” actually means. Maybe you’ve worked hard on your own leadership skills (see Can we count on you?) but find yourself...
by Kate Mercer | Jan 9, 2025 | Organisation Culture
One of the biggest surprises for employees (and sometimes even managers) in a scaling organisation is how promotions actually work—or rather, how they should work. Too often, people fall into one of two flawed assumptions: “They’re an amazing...
