by Kate Mercer | May 27, 2015 | Organisation Culture
On Monday we talked about the origins of the Balanced Scorecard approach, the strategy performance management tool first introduced by Kaplan and Norton in the mid-90s. In today’s post, we’re focusing on the perspectives and implementation of that approach. A Balanced...
by Kate Mercer | May 25, 2015 | Organisation Culture
Back in the not-so-distant past, the world of work seemed a simpler place. Businesses and their employees didn’t seem to worry about targets, annual assessments, metric-driven incentives etc. But then across the pond US organisations started to focus on the goals of...
by Kate Mercer | May 6, 2015 | Organisation Culture
Have you ever considered how unwritten rules and beliefs influence your behaviour and performance, and consequently the performance of your organisation? You will know many of the rules in your social relationships: ‘So-and-so doesn’t like me to drop in without...
by Kate Mercer | May 4, 2015 | Organisation Culture
In this blog we talk a lot about culture, change and mindsets. So are we saying that if you want to produce effective change in your team or organisation, all you need to pay attention to is the attitudes, values and beliefs of yourself and the people you work with?...
by Kate Mercer | May 1, 2015 | Leadership, Organisation Culture
On the subject of key concepts or models that can make the biggest difference to the way you run your business, here’s a thought: the likelihood is that you have great technical skills, and quite possibly great social skills. But do you have the skills in place that...
