by Kate Mercer | Jun 7, 2015 | Leadership, Organisation Culture
We came across this recent article by Jose-Pedro Martinez at Blue Steps on implementing successful change management through communication and which is worth posting: Have you ever been a part of a company’s failed attempt to boost quality, merge with another company,...
by Amanda Baines | Jun 1, 2015 | Organisation Culture, Team Development
Teamwork has become the default way of working in organisations. Many of us have a long-lasting romance with teams, yet we rarely stop and question the assumptions. Like breathing, we just do it. Is teamwork still a safe bet or is it ‘last century’? The benefits of...
by Kate Mercer | May 27, 2015 | Organisation Culture
On Monday we talked about the origins of the Balanced Scorecard approach, the strategy performance management tool first introduced by Kaplan and Norton in the mid-90s. In today’s post, we’re focusing on the perspectives and implementation of that approach. A Balanced...
by Kate Mercer | May 25, 2015 | Organisation Culture
Back in the not-so-distant past, the world of work seemed a simpler place. Businesses and their employees didn’t seem to worry about targets, annual assessments, metric-driven incentives etc. But then across the pond US organisations started to focus on the goals of...
by Kate Mercer | May 6, 2015 | Organisation Culture
Have you ever considered how unwritten rules and beliefs influence your behaviour and performance, and consequently the performance of your organisation? You will know many of the rules in your social relationships: ‘So-and-so doesn’t like me to drop in without...
