by Kate Mercer | Aug 31, 2025 | Leadership
You’ve invested time and effort in defining your company values. Perhaps you’ve committed to “trust and respect” or “recognising and rewarding creativity and initiative.” Your team knows these values. They’ve heard the...
by Kate Mercer | Sep 13, 2016 | Leadership
As human beings, we are hard wired to notice and give more focus to negative rather than positive things. Here we give you seven ways of challenging your negative thinking to help boost your performance. Creating high performance always sounds like a good idea. As we...
by Kate Mercer | Feb 25, 2016 | Leadership, Organisation Culture
For the vast majority of people, collaboration is a matter of willingness, not ability. And unless there is a fundamental wish to collaborate, it won’t happen. When senior people in organisations tell their team leaders to work together, it will only happen if ‘they’...
by Kate Mercer | Feb 22, 2016 | Leadership
What do you think of when you hear the word ‘appraisal’? I suspect it will be some version of ‘boring’, ‘meaningless’, ‘irrelevant’, ‘bureaucratic’, ‘time-consuming’ etc. Well, we agree with you. And yet we spend an awful lot of time in our consultancy work...
by Kate Mercer | Oct 26, 2015 | Organisation Culture
“Every organisation is perfectly designed for the results it is getting”. Let’s start by understanding this rather frustrating truism. “Results” we can understand as all consequences including financial, social, environmental, technical and so on. Results that...
