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Three things that quietly determine whether your business thrives or struggles

Three things that quietly determine whether your business thrives or struggles

by Kate Mercer | Mar 23, 2026 | Organisation Culture

Most leaders I work with are under enormous pressure to deliver results: Revenue targets. Margins. Cash flow. Productive new recruits. Client expectations. It’s understandable that the day-to-day focus becomes the numbers; after all, without those, nothing else...
The Critical Moment Every SME Owner Faces (and why your top performer could be undermining your business)

The Critical Moment Every SME Owner Faces (and why your top performer could be undermining your business)

by Kate Mercer | Aug 31, 2025 | Leadership

You’ve invested time and effort in defining your company values. Perhaps you’ve committed to “trust and respect” or “recognising and rewarding creativity and initiative.” Your team knows these values. They’ve heard the...
Challenge your negative thinking to boost your performance

Challenge your negative thinking to boost your performance

by Kate Mercer | Sep 13, 2016 | Leadership

As human beings, we are hard wired to notice and give more focus to negative rather than positive things. Here we give you seven ways of challenging your negative thinking to help boost your performance. Creating high performance always sounds like a good idea. As we...
You’ll only collaborate when you really trust the other person

You’ll only collaborate when you really trust the other person

by Kate Mercer | Feb 25, 2016 | Leadership, Organisation Culture

For the vast majority of people, collaboration is a matter of willingness, not ability. And unless there is a fundamental wish to collaborate, it won’t happen. When senior people in organisations tell their team leaders to work together, it will only happen if ‘they’...
Why appraisals are old hat and what we recommend instead

Why appraisals are old hat and what we recommend instead

by Kate Mercer | Feb 22, 2016 | Leadership

What do you think of when you hear the word ‘appraisal’? I suspect it will be some version of ‘boring’, ‘meaningless’, ‘irrelevant’, ‘bureaucratic’, ‘time-consuming’ etc. Well, we agree with you. And yet we spend an awful lot of time in our consultancy work...
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Recent Posts

  • Why Your Organisation isn’t as Resilient as You Think – and why you still don’t need superheroes
  • Three things that quietly determine whether your business thrives or struggles
  • How not to Lose your Best People
  • Why does Everything Always end up on My Desk?
  • If “making the numbers” is your primary focus just now, read this.

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Leaders Lab was created out of a shared commitment to see people and organisations shine. As leadership coaches and consultants, we combine our extensive business experience with an integrated approach, bringing individuals and teams together to build successful organisations.

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