by Kate Mercer | Oct 26, 2015 | Organisation Culture
“Every organisation is perfectly designed for the results it is getting”. Let’s start by understanding this rather frustrating truism. “Results” we can understand as all consequences including financial, social, environmental, technical and so on. Results that...
by Kate Mercer | Jun 29, 2015 | Leadership, Organisation Culture
Have you noticed that some of the great stuff you want to achieve in business is not easily measured? It’s easy to measure quantities: of money, production, sales calls, numbers of time the phone rings before it’s answered, and because it’s easier, businesses tend to...
by Kate Mercer | Jan 5, 2015 | Organisation Culture
There are two groups of factors to take into account if you want to make your organisation as effective as possible and produce outstanding results quickly, efficiently and permanently. These are the ‘internal’ and the ’external’. ‘Internal’ factors include people’s...
