by Kate Mercer | Sep 21, 2023 | Organisation Culture
When did you last see your job description? Well..? Thought so… Here’s something for you to try. Forget your ‘to-do’ list just for the moment, and don’t look at your job description, even if you’ve found it by now. Now, write down the things that it is your job to...
by Kate Mercer | Jan 28, 2019 | Organisation Culture
When can I expect promotion? How much will my next pay rise be? Can we have better social and leisure facilities? How much will you pay me for taking on more responsibility? Does it sometimes seem that your employees expect your company to deliver ever more and better...
by Kate Mercer | Oct 15, 2018 | Leadership
The world is more interconnected than ever before, so you’d think that direct communication would be a skill we’d become adept at from an early age. Not so, it seems. Many people seem to have missed learning or actively avoided learning it: the skill of making a...
by Kate Mercer | Feb 6, 2017 | Organisation Culture
What does it take to attract the best clients? We think you’ll be surprised at how simple the list can be. And how straightforward the actions are, as long as you commit to them and work at them. 1. Contact one prospect every single day Connect, whether it’s...
by Kate Mercer | Jan 3, 2017 | Organisation Culture
Make your meetings more expensive – and they might actually cost you and your business less! Here are some top tips for holding meetings that really do their job. Imagine you hired a meetings fairy. The fairy’s job would be to ensure that meetings were short,...