by Kate Mercer | Apr 5, 2016 | Organisation Culture
If you manage a team and you all really enjoy coming to work, it’s sometimes hard to understand why the buzz you experience doesn’t always lead to outstanding results. You have a laugh, you enjoy your meetings, it’s a pleasure being part of the team, but do you ever...
by Kate Mercer | Feb 22, 2016 | Leadership
What do you think of when you hear the word ‘appraisal’? I suspect it will be some version of ‘boring’, ‘meaningless’, ‘irrelevant’, ‘bureaucratic’, ‘time-consuming’ etc. Well, we agree with you. And yet we spend an awful lot of time in our consultancy work...
by Kate Mercer | Oct 26, 2015 | Organisation Culture
“Every organisation is perfectly designed for the results it is getting”. Let’s start by understanding this rather frustrating truism. “Results” we can understand as all consequences including financial, social, environmental, technical and so on. Results that...
by Kate Mercer | Sep 7, 2015 | Leadership
Would you like to be able to raise your prices? Meet your targets consistently? Attract more customers? Communicate about your products and services with more impact? Lead an inspired and inspiring team of staff? Have more fulfilment, satisfaction, fun and success at...
by Kate Mercer | Jul 24, 2015 | Leadership, Team Development
Everybody’s invoking the word ‘accountability’ now that, following the global financial crisis, the lack of it has become so apparent. It’s a loaded word and a political football in sectors, such as health care and education, crying out for reform. Who should get what...
