by Kate Mercer | May 16, 2017 | Leadership
Dealing with breakdowns in attitudes, values and behaviour in your organisation is not hard, but it does require skills such as listening, exploring, sharing, communicating. Here’s why, and how, you need to handle these situations before they turn into a crisis;...
by Kate Mercer | Sep 2, 2016 | Leadership, Organisation Culture
In your world of work, ‘hard skills’ are technical procedures related to your core business. Examples include the latest law, rules and regulations in your area of expertise, or industry. Ironically enough, these ‘hard’ skills are typically easy to observe, quantify...
by Kate Mercer | Aug 26, 2016 | Leadership
It’s easy to assume that being a manager means making money and hitting targets – there’s no time for taking care of your staff and spending time with your team. Well we don’t agree – and here are the only four skills you really need… Do you ever question the...
