by Kate Mercer | Jun 15, 2025 | Leadership
One of the questions I hear most from founders and business owners is, “How do I motivate people?” It’s an understandable question. You care about your team, and you want them to feel engaged and energised. But dig a little deeper, and this question usually turns out...
by Kate Mercer | Aug 28, 2018 | Organisation Culture
As a contributing editor to inc.com, Jeff Haden has recently published an article entitled ‘A Study of 600,000 People Shows the Secret to Managing Millennials Is to Quit Thinking of Them as Millennials’. It’s a timely and essential read, and we...
by Amanda Baines | Jan 26, 2017 | Organisation Culture
Treating your staff ‘mean’ to get results is clearly counter-productive. Providing sandwiches for them at lunchtime is not the quick fix solution either. Here are five tips for creating a corporate culture that will engage your staff and add value to your bottom...
by Kate Mercer | Aug 19, 2016 | Leadership, Organisation Culture
It might seem like an anomaly that sales staff don’t want to make new business calls. But we’ve found that it’s a key issue that comes up with client-facing service providers. They will do almost anything but pick up the phone to potential new...
by Kate Mercer | Jun 3, 2016 | Organisation Culture
As a leader, it’s your job to spot what’s going right. To do that, you must habitually make it your business to find out. Here are five good reasons why you should make the effort. So many organisational leaders seem to regard it as their job to spot things that are...