by Amanda Baines | Jan 26, 2016 | Leadership, Organisation Culture
What do you do when one of your best fee earners walks into your office, hands you his resignation and tells you he has accepted a job with your competitor? This happened to a client of ours recently and during the course of their subsequent conversation he offered to...
by Kate Mercer | Jan 11, 2016 | Organisation Culture, Team Development
Do you sometimes wonder if you are talking to yourself? You give instructions or make requests. People say, ‘yes, I’ll do it’ – and then they don’t. Or they do something totally unexpected and not what you wanted at all. Assuming that most people come to work to do a...
by Amanda Baines | Dec 18, 2015 | Organisation Culture
In any organisation you would expect (and indeed want) a healthy turnover of staff. But if you start to lose your best people your business will suffer, especially if these people are enticed away by your competitors. Your best people are your biggest asset. If you...
by Kate Mercer | Dec 10, 2015 | Organisation Culture, Team Development
One thing we’ve noticed in our work is that the pub (or the wine bar) seems to loom pretty large in amateur theories of management. Problems with someone’s performance? Have a chat over a swift half after work one evening. Someone seems to be upset and complaining a...