by Kate Mercer | Apr 5, 2018 | Organisation Culture, Team Development
Take a look at job descriptions in almost any organisation. You’ll find they’re broad statements of areas of responsibility or lists of activities. Job descriptions like this are concerned with activity rather than output, and fuel the culture of ‘hard work’ and long...
by Kate Mercer | Sep 5, 2017 | Team Development
The best way to train your staff to really work as a team, so you’re tackling the real issues you have as a leader. Kate Mercer explains… Who do you call if a pipe is leaking? A plumber, right? You don’t call an electrician. And when he turns up, you don’t...
by Kate Mercer | Jan 17, 2017 | Team Development
As a leader, it’s your job to spot what’s going right. To do that, you must habitually make it your business to find out. We give you five good reasons why positive feedback is so important. So what should you do if something has gone right? You should start by...
by Kate Mercer | Jan 3, 2017 | Organisation Culture
Make your meetings more expensive – and they might actually cost you and your business less! Here are some top tips for holding meetings that really do their job. Imagine you hired a meetings fairy. The fairy’s job would be to ensure that meetings were short,...
by Kate Mercer | Oct 13, 2016 | Team Development
In this article we look at the learning gap that exists between ‘fun’ group activities and the reality of becoming a better functioning team in the actual workplace. Who do you call if a pipe is leaking? A plumber, right? You don’t call an electrician. And when he...
