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How to stop blaming others in your organisation

How to stop blaming others in your organisation

by Kate Mercer | Sep 18, 2015 | Leadership, Organisation Culture, Team Development

Who is ‘they’ in your organisation? ‘Sales’? ‘Marketing’? ‘the staff’?, ‘customers’? Do ‘they’ seem to be making your job harder to do? Do you hear stuff like (or catch yourself saying): “this job would be fine if it wasn’t for ‘them’!”, “nobody tells me anything”,...
What behaviours can you expect from people in a group?

What behaviours can you expect from people in a group?

by Kate Mercer | Sep 4, 2015 | Organisation Culture

If you can see value in looking at your group, team or organisation as a whole then you might ask, “What are the behaviours I can expect from individuals in a group context?”. At this ‘group-as-a-whole’ level, a group becomes a social system. You can’t explain away...
Understanding group behaviour and your role as leader

Understanding group behaviour and your role as leader

by Kate Mercer | Jul 15, 2015 | Organisation Culture, Team Development

There is a point, when human beings come together, that a group of individuals becomes an organism in its own right. Many leaders miss this essential insight. We are so conditioned in Western society to focus on the individual – his or her rights, duties, character,...
Is your team producing results?

Is your team producing results?

by Kate Mercer | Jul 3, 2015 | Organisation Culture, Team Development

Ask anyone at a social gathering, “so, what do you do?” Most people reply with a job role or title. If pressed, they will list the things they are responsible for or the activities they carry out in their role. What you never hear is a short, complete list of the...
Six ways to boost your team’s effectiveness

Six ways to boost your team’s effectiveness

by Amanda Baines | Jun 24, 2015 | Team Development

An important leadership skill is the ability to help your team function well under stress, and stay together through any tensions. As team members, you must all respect each other, believe you are all on the same side with the same goal, and have the same level of...
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