by Kate Mercer | Aug 17, 2017 | Organisation Culture
Do you assume you have to provide big-company benefits and opportunities when you are still an SME and need everyone to take accountability? It’s a common mistake made by second generation organisations. Here’s why. As a company moves from first to second...
by Kate Mercer | Jan 10, 2017 | Organisation Culture
Businesses grow up with a certain ‘culture’ – it seems simply to develop, often without intention. Check out this article for why you need to examine your organisation’s culture and for some useful questions to ask yourself. In our social lives we recognise...
by Kate Mercer | Nov 16, 2015 | Organisation Culture
In marketing our services to businesses large and small, I’ve noticed something interesting – there’s a widespread confusion of ‘organisation development’ with ‘HR’. Organisation development (OD) is the process of building an organisation as a whole. OD specialists...
by Kate Mercer | May 1, 2015 | Leadership, Organisation Culture
On the subject of key concepts or models that can make the biggest difference to the way you run your business, here’s a thought: the likelihood is that you have great technical skills, and quite possibly great social skills. But do you have the skills in place that...
by Kate Mercer | Mar 30, 2015 | Leadership
Are any of these situations familiar to you? An associate you ask to do a task for one of your clients (as you lack the necessary expertise yourself), speaks to the client direct, and next thing you know, they’ve taken a brief from the client to do some more work for...