by Amanda Baines | Mar 17, 2016 | Organisation Culture
As CEO of an organisation, losing your best fee earner or your most talented employee is very frustrating. After spending so much time and money, finding, recruiting, coaching and training employees, it’s understandably disheartening when they leave; especially when...
by Kate Mercer | Feb 29, 2016 | Organisation Culture
Somehow running a business, or a team within a business of more than about 30 people, can appear to be extremely complex. Of course, we have the option to make it complex, but the secret of success is to keep it simple. The totally transferrable secrets of success...
by Kate Mercer | Sep 25, 2015 | Leadership
It can somehow seem that running a business, or a team within a business of more than about 30 people, can appear to be extremely complex, full of hidden secrets as to how it all works. Of course, we have the option to make it complex, but the secret of success is to...
by Amanda Baines | Sep 2, 2015 | Leadership
As a leader, do you think your role requires you to serve others or others to serve you? As a conscientious person, you would probably answer that leadership means putting the needs of others before your own, and undoubtedly most leaders would like to believe that...
by Kate Mercer | Aug 28, 2015 | Leadership
For the last 20 years or more, I’ve operated within what I thought were the more or less universal ‘rules of engagement’ of professional service provision. But increasingly, it seems as though other people don’t know these rules, or are actually operating by a...