by Kate Mercer | Jun 14, 2015 | Team Development
Though not a fan of war, I was shown this speech recently and was struck by the underlying courage, dignity and respect for humanity shown by the speaker, Lt. Col. Tim Collins, commander of the 1st Battalion of the Royal Irish, as he summed up the task for the British...
by Kate Mercer | May 27, 2015 | Organisation Culture
On Monday we talked about the origins of the Balanced Scorecard approach, the strategy performance management tool first introduced by Kaplan and Norton in the mid-90s. In today’s post, we’re focusing on the perspectives and implementation of that approach. A Balanced...
by Kate Mercer | May 25, 2015 | Organisation Culture
Back in the not-so-distant past, the world of work seemed a simpler place. Businesses and their employees didn’t seem to worry about targets, annual assessments, metric-driven incentives etc. But then across the pond US organisations started to focus on the goals of...
by Kate Mercer | Apr 17, 2015 | Leadership
Leadership skills can be learned, though along the way you may have to rethink your conception of what a great leader actually does, and overcome discomfort and anxiety in order to raise your game. One of the most uncomfortable facts is that great leadership is not...
by Kate Mercer | Feb 16, 2015 | Leadership
Great leadership is key to long-term organisational success; so how come there seems to be such a shortage? In the corridors of political power, and in the boardrooms of large and small organisations, we regularly hear: “Where is the inspired leadership we crave?”,...
