by Kate Mercer | Mar 19, 2025 | Organisation Culture
I first learned about these “operating states of an organisation” years ago. I’ve recently been reminded of them as I am in a stage of reformulating my own business. These principles are among the most effective frameworks I’ve encountered for...
by Kate Mercer | Mar 9, 2025 | Leadership
Do you even really have 121s? You probably have regular work-in-progress check-ins with your team. But do you hold real 121s – dedicated time to focus on individuals’ growth, challenges, and performance? If not, you’re missing a crucial leadership tool. Stop...
by Kate Mercer | Mar 9, 2025 | Leadership
If you have an important point to make, don’t try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time – a tremendous whack. Winston Churchill A very straightforward and simple skill this...
by Kate Mercer | Mar 6, 2025 | Leadership, Organisation Culture
The post transition reality check Transitioning to an Employee Ownership Trust (EOT) often feels to the new co-owners like crossing the finish line. The legal work is done, the financials are sorted, and the company is in the hands of the people who helped build it....
by Kate Mercer | Feb 24, 2025 | Leadership
“They don’t treat me like one of the gang anymore.” “I had a friendly chat with Joe over lunch, but nothing’s changed—why?” “I’ve treated them like family, and this is the thanks I get.” “People take advantage of my kindness—it’s so frustrating.” Sound familiar? If...