by Kate Mercer | Jan 18, 2026 | Organisation Culture
Most business owners know they have a culture, but that’s where the clarity ends. It’s not unusual to hear things like, “We’ve got a good culture here,” or “People get on,” or “We don’t have politics.” But when you press for details, it turns out culture is something...
by Kate Mercer | Jan 18, 2026 | Leadership
What’s in a job title? Quite a lot, as it turns out – especially in smaller companies, where inflated titles are often handed out like party favours. I see it all the time: a long-serving team member becomes “Head of Design” after a particularly good quarter, or...
by Kate Mercer | Dec 5, 2025 | Leadership
Let’s talk about one-to-ones… Not the drive-by chats. Not the quick sync in the lift. Not the “we talk all the time” shrug. I mean proper, structured, intentional one-to-one meetings with your direct reports. The kind that actually enhance...
by Kate Mercer | Nov 26, 2025 | Leadership
If there’s one thing great leaders have in common, it’s their ability to communicate with clarity, integrity, and presence. They can paint a compelling vision, rally a team around a shared purpose, and make people feel genuinely heard. But some surprisingly common...
by Kate Mercer | Nov 26, 2025 | Organisation Culture
How old is your organisation? I don’t mean ‘how long has it been in existence’, but ‘how old does it act?’ Strange question, maybe, but think about it and you will recognise the signs. Does it lurch from excitement and joy to upset and crisis? Is it very high...
