by Kate Mercer | Dec 5, 2015 | Leadership
Some time or another everyone faces a time when a difficult conversation is necessary. It’s in those moments that your true leadership is tested. You may be dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. Difficult...
by Kate Mercer | Nov 30, 2015 | Organisation Culture
Do you ever wonder why you’ve tried everything, and yet the people who work in your organisation still don’t seem to feel the buzz? You’re excited by the way your business is going – why aren’t they? You look forward to the annual state of play meeting – they see it...
by Kate Mercer | Nov 25, 2015 | Organisation Culture
Are you having trouble with people in your organisation finger-pointing and complaining about other individuals or departments? Just waiting for instructions and not thinking for themselves? Or seeming demotivated, just going through the motions? A natural and easy...
by Kate Mercer | Nov 19, 2015 | Organisation Culture
“All I seem to do is fire-fight” “I never get round to doing important long-term planning” “Someone is always knocking on my door needing something” “Work seems to be one emergency after another” Do these phrases sound familiar to you? Here’s how we addressed these...
by Kate Mercer | Nov 16, 2015 | Organisation Culture
In marketing our services to businesses large and small, I’ve noticed something interesting – there’s a widespread confusion of ‘organisation development’ with ‘HR’. Organisation development (OD) is the process of building an organisation as a whole. OD specialists...