by Kate Mercer | Dec 15, 2015 | Leadership
“The children now love luxury; they have bad manners, contempt for authority; they show disrespect for elders and love chatter in place of exercise.” – Socrates circa 400 B.C. Some things never change. In this quote, it sounds like Socrates is talking about our...
by Kate Mercer | Dec 10, 2015 | Organisation Culture, Team Development
One thing we’ve noticed in our work is that the pub (or the wine bar) seems to loom pretty large in amateur theories of management. Problems with someone’s performance? Have a chat over a swift half after work one evening. Someone seems to be upset and complaining a...
by Kate Mercer | Dec 8, 2015 | Organisation Culture
Do you sometimes feel like a referee? Do you find people come to you with complaints about how other colleagues or other departments have let them down? Do all the little niggles of business life somehow seem to end up at your door, so you feel the weight of people’s...
by Kate Mercer | Dec 5, 2015 | Leadership
Some time or another everyone faces a time when a difficult conversation is necessary. It’s in those moments that your true leadership is tested. You may be dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. Difficult...
by Kate Mercer | Nov 30, 2015 | Organisation Culture
Do you ever wonder why you’ve tried everything, and yet the people who work in your organisation still don’t seem to feel the buzz? You’re excited by the way your business is going – why aren’t they? You look forward to the annual state of play meeting – they see it...
