by Kate Mercer | Feb 18, 2026 | Leadership, Organisation Culture
If you lead an informal group, a leadership team, or a growing business, there’s still a good chance you understand your numbers far better than you understand what’s really happening between your people. Not the organisation chart, not the financials, but the messy...
by Kate Mercer | Feb 18, 2026 | Organisation Culture
We all know how hard many of us are pushing. Revenue targets; margin pressure; cost control; cash flow: it can feel as if anything that isn’t directly linked to the numbers is a luxury. It often means conversations about culture, values and behaviour quietly slide...
by Kate Mercer | Feb 18, 2026 | Leadership
Let’s imagine you go to the doctor with a pain across your lower back and down your left leg. Do you say, “No need to examine me, I just need these painkillers, and I’ll be on my way”? Or you call out the TV repair man and say, “both my TVs have lost their picture...
by Kate Mercer | Jan 18, 2026 | Organisation Culture
Most business owners know they have a culture, but that’s where the clarity ends. It’s not unusual to hear things like, “We’ve got a good culture here,” or “People get on,” or “We don’t have politics.” But when you press for details, it turns out culture is something...
by Kate Mercer | Jan 18, 2026 | Leadership
What’s in a job title? Quite a lot, as it turns out – especially in smaller companies, where inflated titles are often handed out like party favours. I see it all the time: a long-serving team member becomes “Head of Design” after a particularly good quarter, or...
