In your world of work, ‘hard skills’ are technical procedures related to your core business. Examples include the latest law, rules and regulations in your area of expertise, or industry. Ironically enough, these ‘hard’ skills are typically easy to observe, quantify...
It’s easy to assume that being a manager means making money and hitting targets – there’s no time for taking care of your staff and spending time with your team. Well we don’t agree – and here are the only four skills you really need… Do you ever question the...
It might seem like an anomaly that sales staff don't want to make new business calls. But we've found that it's a key issue that comes up with client-facing service providers. They will do almost anything but pick up the phone to potential new clients. We look at the...
Clean up your mistakes, especially if you’re the boss. If you can admit to your mistakes, accept the consequences and move on, you’re far more likely keep your good reputation. Here are 7 things you need to know in order to do it properly. Admitting to your mistakes...
Are you an unhappy boss? If you are, you can expect your employees to be unhappy too. Here are 6 ways you can tackle levels of happiness at work which will impact your bottom line. Often places where people are unhappy are places where the leaders are unhappy too. And...
What you don’t see can hurt you and your team. Unexamined beliefs can undermine your best intentions. Here are five questions to help surface some important leadership beliefs and to consider how well your actions reflect them. 1. What do you stand for? What do you...
In times of uncertainty, the default position is to put any business decisions on hold. We look at five ways of providing clarity for you and your organisation through periods of instability. We are living through uncertain times, both politically and economically,...
Just because you’re the boss, it doesn’t mean people will listen to you and do what you say. Here are 8 reasons why people don’t listen, what you can do about it and the chance to download our guide on 'how to be assertive'. Do you think that your ‘leadership’ is...
Do you want to blend in with the crowd at work? This article takes a hard-hitting (and slightly tongue-in-cheek) look at what it takes for you to make sure you’re really mediocre. If you want to be mediocre in life and in your career, then you need to pay attention to...
What are you at work - a coach, a counsellor or a mentor? This article takes a brief look at these three very different roles and explains why it’s critical that you understand what you’re doing. The words coaching, mentoring and counselling are used very freely in...
Find fresh ideas and approaches to resolve your business issues, make a noticeable difference in your performance, and achieve long-term goals.
Find fresh ideas and approaches to resolve your business issues, make a noticeable difference in your performance, and achieve long-term goals.