by Amanda Baines | Aug 30, 2015 | Organisation Culture
These are some critical underlying drivers of sustainable business success: Performance: Underperformance is not tolerated People never make excuses for underperformance We don’t waste time doing irrelevant things The results of the business are in line with its...
by Kate Mercer | Aug 28, 2015 | Leadership
For the last 20 years or more, I’ve operated within what I thought were the more or less universal ‘rules of engagement’ of professional service provision. But increasingly, it seems as though other people don’t know these rules, or are actually operating by a...
by Kate Mercer | Aug 21, 2015 | Organisation Culture
What’s your cholesterol level? Are you the optimum weight for your height? Is your level of fitness adequate for the demands your life makes on your body? But when did you as a business leader last systematically assess the state of health of your organisation? I...
by Kate Mercer | Aug 10, 2015 | Leadership
On the subject of how your age and generation affects your world view, and consequently your relationships in and out of work, here’s a great guest blog from David Shindler, who writes and consults on employability: How do you react when someone says to you ‘you...
by Kate Mercer | Aug 9, 2015 | Leadership
Here’s a guest blog post from my good friend, John Gloster-Smith, on the topic of giving positive feedback: What does it take to praise or appreciate people? Sometimes quite a lot, it seems. Apparently 7 out of 10 UK workers feel that their employers take their...
