by Kate Mercer | Aug 24, 2015 | Leadership
Have you ever wondered how someone you manage, or you yourself, can be remarkably effective in one situation, and completely at sea in another, similar one? With one person, you are consistently persuasive, inspiring and eloquent, while with another you struggle to...
by Kate Mercer | Jul 24, 2015 | Leadership, Team Development
Everybody’s invoking the word ‘accountability’ now that, following the global financial crisis, the lack of it has become so apparent. It’s a loaded word and a political football in sectors, such as health care and education, crying out for reform. Who should get what...
by Kate Mercer | Jul 22, 2015 | Leadership
We look at where, as a leader, your formal authority ends, and where genuine leadership kicks in, in order to make real changes: Your formal authority cannot create genuine change Change often brings uncertainty, loss, and pain for those it touches – usually the...
by Kate Mercer | Jul 7, 2015 | Leadership
It’s rare that a month goes by without yet another high-profile leader being caught in the media spotlight and taking a walk of shame. These talented leaders were highly successful in their respective fields and at the peak of their careers. This makes their...
by Kate Mercer | Jul 3, 2015 | Organisation Culture, Team Development
Ask anyone at a social gathering, “so, what do you do?” Most people reply with a job role or title. If pressed, they will list the things they are responsible for or the activities they carry out in their role. What you never hear is a short, complete list of the...
