by Kate Mercer | May 11, 2015 | Leadership
We all face conflict at work. Reactions range from ‘ostrich-like’ avoidance at one extreme to ‘just losing it’ at the other. Here’s a framework to help you move from conflict to consensus. First, it’s useful to distinguish two aspects and deal with these differently:...
by Kate Mercer | May 6, 2015 | Organisation Culture
Have you ever considered how unwritten rules and beliefs influence your behaviour and performance, and consequently the performance of your organisation? You will know many of the rules in your social relationships: ‘So-and-so doesn’t like me to drop in without...
by Kate Mercer | May 4, 2015 | Organisation Culture
In this blog we talk a lot about culture, change and mindsets. So are we saying that if you want to produce effective change in your team or organisation, all you need to pay attention to is the attitudes, values and beliefs of yourself and the people you work with?...
by Kate Mercer | May 1, 2015 | Leadership, Organisation Culture
On the subject of key concepts or models that can make the biggest difference to the way you run your business, here’s a thought: the likelihood is that you have great technical skills, and quite possibly great social skills. But do you have the skills in place that...
by Kate Mercer | Apr 26, 2015 | Organisation Culture
On January 28, 1986, the space shuttle Challenger blasted off. Seventy-three seconds later, millions of people watched as the rocket disintegrated in a fiery explosion, and the capsule plunged back to Earth. The death of all seven crew members, particularly teacher...
