How to get on with your boss!

How to get on with your boss!

One of the most common complaints we get in working with business leaders at any level in organisations is the old chestnut, “my boss doesn’t understand me”. Do these sound familiar in any way: ‘They’ are not telling me anything. He/she isn’t interested in me/my...
How to resolve a conflict at work

How to resolve a conflict at work

We all face conflict at work. Reactions range from ‘ostrich-like’ avoidance at one extreme to ‘just losing it’ at the other. Here’s a framework to help you move from conflict to consensus. First, it’s useful to distinguish two aspects and deal with these differently:...
What is an organisation’s culture?

What is an organisation’s culture?

Have you ever considered how unwritten rules and beliefs influence your behaviour and performance, and consequently the performance of your organisation? You will know many of the rules in your social relationships: ‘So-and-so doesn’t like me to drop in without...