by Kate Mercer | Jul 27, 2015 | Organisation Culture
“They all want a pay rise – but we’re not making enough money.” “Nobody documents anything – we fly by the seat of our pants.” “I never know what’s going on until it’s an emergency.” Do you sometimes feel like this? There comes a point in an organisation’s early...
by Kate Mercer | Jul 22, 2015 | Leadership
We look at where, as a leader, your formal authority ends, and where genuine leadership kicks in, in order to make real changes: Your formal authority cannot create genuine change Change often brings uncertainty, loss, and pain for those it touches – usually the...
by Kate Mercer | Jul 13, 2015 | Leadership, Organisation Culture
Where is your organisation ‘located’? I don’t mean its geographical location, its files or its products and services. I’m asking where your organisation is ‘located’ in your mind and the minds of your colleagues, customers, competitors and suppliers. All organisations...
by Amanda Baines | Jul 9, 2015 | Leadership
Here are six dimensions of automatic listening: 1. Unending assessment about everything and everyone: Do I agree or disagree? Do I like it or not? Is it right or wrong? Can I use it or not? And, does it fit with and confirm what I already know? We have opinions and...
by Kate Mercer | Jun 28, 2015 | Leadership
Have you ever wondered why the training you get on some courses, however interesting and entertaining, doesn’t ‘stick’? How many course folders have you got gathering dust on your office shelves? And how much of the content can you recall, or more importantly,...
