by Kate Mercer | Jan 18, 2026 | Leadership
What’s in a job title? Quite a lot, as it turns out – especially in smaller companies, where inflated titles are often handed out like party favours. I see it all the time: a long-serving team member becomes “Head of Design” after a particularly good quarter, or...
by Kate Mercer | Jun 15, 2025 | Organisation Culture
I was talking recently to a newly promoted manager in a business of about 20 people – a typical SME in many ways. She’s been with the company for years, knows the MD well, and had just stepped up from the shop floor into her first leadership role. We got...
by Kate Mercer | Jan 9, 2025 | Organisation Culture
Is there a disconnect between your company initiatives and team morale? You’ve restructured, spent on branding, defined company values – yet the spark still seems absent. Here are some familiar frustrations: “I’ve restructured the team, but they still aren’t...
by Kate Mercer | Jan 9, 2025 | Organisation Culture
There is a point, when human beings come together, that a group of individuals becomes an organisation. Like a hive of bees, a group of people is an organism. And organisms have rules of their own which, operating at their best, override a narrow focus on individual...
by Kate Mercer | Feb 20, 2022 | Organisation Culture
Could a family culture be bad for your organisation and your leadership? When you think about your aspirations for your company’s culture, a natural reaction might be to cast around for examples of the kind of ‘feel’ you are seeking. What very often comes to mind is...
