by Kate Mercer | Mar 30, 2015 | Leadership
Are any of these situations familiar to you? An associate you ask to do a task for one of your clients (as you lack the necessary expertise yourself), speaks to the client direct, and next thing you know, they’ve taken a brief from the client to do some more work for...
by Kate Mercer | Mar 27, 2015 | Organisation Culture
In conversations with business contacts over the years about leadership courses, I have found myself reflecting that there are really only two kinds of leadership or management model – and the two kinds have very different purposes and effects. The first kind of...
by Kate Mercer | Mar 23, 2015 | Organisation Culture, Team Development
How often do you hear: “that’s just” or (more likely!) “that’s not the way we do things round here”? Here’s a question for you: how did you come up with the ‘way you do things round here’ – your business...
by Kate Mercer | Mar 22, 2015 | Leadership
Effective communication is a vital leadership skill. An entire group, company or organisation will rise or fall to the communication standards of its leaders. In a 2009 study by Siemens Communications and SIS International Research, it was found that a company with...
by Kate Mercer | Mar 8, 2015 | Organisation Culture
We look at six tips that will help your company to stick to those all-important organisational changes: 1. Consciously design …your projects, announcements and events to emphasise the integration of practical change – restructuring, new systems, office moves...
