On Monday we talked about the origins of the Balanced Scorecard approach, the strategy performance management tool first introduced by Kaplan and Norton in the mid-90s. In today’s post, we’re focusing on the perspectives and implementation of that approach. A Balanced...
Back in the not-so-distant past, the world of work seemed a simpler place. Businesses and their employees didn’t seem to worry about targets, annual assessments, metric-driven incentives etc. But then across the pond US organisations started to focus on the goals of...
“I’m really tired of all these articles and books telling us what to do to be great leaders. I already know and agree with what they’re saying. I should empower my people, take risks, have a vision, deliver results, be accountable, be service-driven, not ego-driven,...
Have you ever considered how unwritten rules and beliefs influence your behaviour and performance, and consequently the performance of your organisation? You will know many of the rules in your social relationships: ‘So-and-so doesn’t like me to drop in without...
In this blog we talk a lot about culture, change and mindsets. So are we saying that if you want to produce effective change in your team or organisation, all you need to pay attention to is the attitudes, values and beliefs of yourself and the people you work with?...
On the subject of key concepts or models that can make the biggest difference to the way you run your business, here’s a thought: the likelihood is that you have great technical skills, and quite possibly great social skills. But do you have the skills in place that...
On January 28, 1986, the space shuttle Challenger blasted off. Seventy-three seconds later, millions of people watched as the rocket disintegrated in a fiery explosion, and the capsule plunged back to Earth. The death of all seven crew members, particularly teacher...
In Friday's post, we explored the first ’switch point’ in the life of your business. Let's take a look at the second... At the second switch point, at around the £5-10m+ turnover and 40+ employee mark, your business moves out of the consolidation phase. The leadership...
There are times in the life of your business when it changes direction. It can be easy to miss the moment and find yourself looking back later thinking, "what happened?" It's almost as if you were driving the train, when suddenly it hit the points and half the train...
In conversations with business contacts over the years about leadership courses, I have found myself reflecting that there are really only two kinds of leadership or management model - and the two kinds have very different purposes and effects. The first kind of...
Find out how to create and manage a brilliant culture that underpins a truly successful growing business.
Find out how to create and manage a brilliant culture that underpins a truly successful growing business.