by Kate Mercer | Mar 23, 2026 | Organisation Culture
Most leaders I work with are under enormous pressure to deliver results: Revenue targets. Margins. Cash flow. Productive new recruits. Client expectations. It’s understandable that the day-to-day focus becomes the numbers; after all, without those, nothing else...
by Kate Mercer | Feb 6, 2017 | Organisation Culture
What does it take to attract the best clients? We think you’ll be surprised at how simple the list can be. And how straightforward the actions are, as long as you commit to them and work at them. 1. Contact one prospect every single day Connect, whether it’s...
by Kate Mercer | Oct 6, 2016 | Leadership
Although it’s one of the important steps in the planning process, creating an effective strategy is a lot easier than you might think. We show you how the answers to five interlinked questions will help you build one. Let’s look at where strategy sits in the planning...
by Kate Mercer | Aug 23, 2016 | Organisation Culture
What is organisation development and how can it help your business? Here is a simple overview and our answer to the question. With thanks to Koru for the inspiration. No clear direction, management imposing ever tighter controls, increasingly disengaged work force,...
by Kate Mercer | Feb 29, 2016 | Organisation Culture
Somehow running a business, or a team within a business of more than about 30 people, can appear to be extremely complex. Of course, we have the option to make it complex, but the secret of success is to keep it simple. The totally transferrable secrets of success...
