by Kate Mercer | Oct 12, 2025 | Leadership
If you’ve been leading your business for a while, you’ll know the pattern: your diary’s full, your brain’s busier, and somehow your team still relies on you for more decisions than you’d like. You delegate, but it never quite sticks. People come back with questions,...
by Kate Mercer | Oct 7, 2025 | Leadership
When it comes down to it, leadership isn’t about strategy, vision, or even the brilliance of your products. Those things matter, of course, but they won’t carry you far without one essential ingredient: people. Leadership is about people connecting with people. It’s...
by Kate Mercer | Aug 31, 2025 | Leadership
You think you’re open-minded in business. Everyone does. It’s like asking someone if they’re a good driver – of course they are. The problem? Mindsets are invisible to their owners while being glaringly obvious to everyone else. Right now, you...
by Kate Mercer | Aug 31, 2025 | Leadership
You’ve invested time and effort in defining your company values. Perhaps you’ve committed to “trust and respect” or “recognising and rewarding creativity and initiative.” Your team knows these values. They’ve heard the...
by Kate Mercer | Jul 27, 2025 | Leadership
In business, we spend a lot of time talking about strategy, goals, and performance. But there’s something that’s quietly just as critical to long-term success: integrity. It’s easy to assume we’ve got integrity covered. Most SME founders I work with care deeply about...
