by Kate Mercer | Oct 18, 2015 | Organisation Culture
Your organisation’s culture needs to change along with any strategic changes – but often it gets left behind, resulting in a ‘disconnect’ between the two. The purpose of your business culture should be to support the delivery of the strategic objectives, but it can’t...
by Kate Mercer | Oct 11, 2015 | Leadership, Team Development
Mostly, the important work in organisations does not involve an individual creating something from nothing. Frequently it involves individuals and groups working together. So why is it so very unusual to see individuals and groups working really harmoniously together?...
by Kate Mercer | Sep 25, 2015 | Leadership
It can somehow seem that running a business, or a team within a business of more than about 30 people, can appear to be extremely complex, full of hidden secrets as to how it all works. Of course, we have the option to make it complex, but the secret of success is to...
by Kate Mercer | Sep 18, 2015 | Leadership, Organisation Culture, Team Development
Who is ‘they’ in your organisation? ‘Sales’? ‘Marketing’? ‘the staff’?, ‘customers’? Do ‘they’ seem to be making your job harder to do? Do you hear stuff like (or catch yourself saying): “this job would be fine if it wasn’t for ‘them’!”, “nobody tells me anything”,...
by Kate Mercer | Sep 4, 2015 | Organisation Culture
If you can see value in looking at your group, team or organisation as a whole then you might ask, “What are the behaviours I can expect from individuals in a group context?”. At this ‘group-as-a-whole’ level, a group becomes a social system. You can’t explain away...
