by Kate Mercer | Jul 13, 2015 | Leadership, Organisation Culture
Where is your organisation ‘located’? I don’t mean its geographical location, its files or its products and services. I’m asking where your organisation is ‘located’ in your mind and the minds of your colleagues, customers, competitors and suppliers. All organisations...
by Kate Mercer | Jul 5, 2015 | Organisation Culture
Here’s an inspiring post from Neil Crofts on the importance of delivering on our promises: How many times do organisations make statements, commitments or promises and then fail to deliver? How many times do we make statements, commitments or promises, on behalf...
by Kate Mercer | Jun 17, 2015 | Leadership, Organisation Culture
It’s easy to blame external circumstances when you get stopped – your manager, lack of time, a change in the market… But if anything really stops you short in life, it’s likely to be a self-limiting belief: a thought about yourself, reinforced by emotion....
by Kate Mercer | Jun 7, 2015 | Leadership, Organisation Culture
We came across this recent article by Jose-Pedro Martinez at Blue Steps on implementing successful change management through communication and which is worth posting: Have you ever been a part of a company’s failed attempt to boost quality, merge with another company,...
by Kate Mercer | May 27, 2015 | Organisation Culture
On Monday we talked about the origins of the Balanced Scorecard approach, the strategy performance management tool first introduced by Kaplan and Norton in the mid-90s. In today’s post, we’re focusing on the perspectives and implementation of that approach. A Balanced...
